The Civil Aviation Authority of Bangladesh (CAAB) on Wednesday asked airlines operating to and from Bangladesh to improve cabin cleanliness, ensure comparable passenger services across international routes and review airfares for reasonable pricing.<\/p>\n\n\n\n
The authority issued the request in a letter after observing inadequate cabin maintenance on some aircraft and comparatively lower service standards on Bangladesh routes than on the same operators’ other international routes.<\/p>\n\n\n\n
The letter, signed by CAAB Member (Flight Standard and Regulations) Air Commodore Md. Manirul Islam, also highlighted concerns over comparatively high airfares considering the distance travelled and services provided.<\/p>\n\n\n\n
“It has been observed that the passenger cabins of some aircraft operating to\/from Bangladesh are not properly cleaned and maintained,” the letter said.<\/p>\n\n\n\n
Seats, floors, carpets, lavatories, tray tables and other cabin areas had been found dirty and untidy in some cases, it added.<\/p>\n\n\n\n
CAAB asked all operators to ensure proper cabin cleaning before every departure and keep seats, floors, carpets, lavatories and other cabin areas clean and hygienic.<\/p>\n\n\n\n
It also requested airlines to deploy aircraft meeting appropriate standards of safety, comfort and passenger facilities.<\/p>\n\n\n\n
Passengers travelling to and from Bangladesh should receive the same standard of comfort and services as those on other international routes operated by the respective airlines, the authority said.<\/p>\n\n\n\n
On ticket prices, CAAB asked operators to review airfares to ensure reasonable pricing in relation to the distance travelled.<\/p>\n\n\n\n
The authority requested necessary measures to address the concerns and improve passenger comfort and service quality, saying it might conduct inspections to monitor the situation.<\/p>\n\n\n\n
The letter was circulated to domestic and foreign airline representatives and the chairman of the Airlines Operating Committee.<\/p>\n","protected":false},"excerpt":{"rendered":"