Civil Aviation and Tourism Minister Afroza Khanam Rita on March 30 called for joint efforts to make Biman Bangladesh Airlines a profitable, modern and passenger friendly airline, stressing improved service, transparency and accountability.<\/p>\n\n\n\n
The minister made the call while addressing an exchange meeting with Biman officials and employees at the national carrier’s headquarters at Balaka Bhaban in Kurmitola.<\/p>\n\n\n\n
State Minister M Rashiduzzaman Millat attended the programme as special guest.<\/p>\n\n\n\n
Addressing the officials, the minister said employees must treat passengers with due respect as their salaries are derived from passengers’ payments.<\/p>\n\n\n\n
She emphasised performance-based promotion, filling vacant posts and improving salaries and benefits.<\/p>\n\n\n\n
The meeting discussed short-and long-term plans for Biman’s development, including expansion of fleet, enhancement of passenger services, strengthening domestic-international connectivity and improving facilities for elderly and special-needs passengers.<\/p>\n\n\n\n
The minister also directed strict enforcement of zero tolerance against baggage theft, ensuring transparency in ticket sales and maintaining high standards of cleanliness and professionalism.<\/p>\n\n\n\n
Highlighting the importance of Hajj operations, she instructed authorities to ensure smooth, safe and timely services with passenger satisfaction as the top priority.<\/p>\n\n\n\n
The state minister Millat said the government aims to develop Biman into a model institution and assured continued support from the ministry.<\/p>\n\n\n\n
He added that new aircraft may be inducted by 2032 subject to agreements and directed submission of a comprehensive operational plan for 2026-2031.<\/p>\n\n\n\n
Earlier, the minister and state minister visited Biman headquarters, where Managing Director and CEO Dr Humaira Sultana briefed them on route network, financial performance, fleet expansion and overall operations.<\/p>\n\n\n\n
The minister praised Biman’s skilled workforce and expressed optimism that the airline could be transformed into a world-class carrier. Following the meeting, the ministers inspected the Biman Flight Catering Centre (BFCC) and reviewed hygiene standards.<\/p>\n\n\n\n
Senior officials of the ministry and Biman were present.<\/p>\n","protected":false},"excerpt":{"rendered":"